Player Intelligence Platform

VIGIL.

Behavioural intelligence and compliance-grade documentation for surveillance, gaming, and risk teams.

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What VIGIL sees,
you know.

From real-time player assessment to immutable audit trails — one platform covering every intelligence surface.

🎯

Player Assessment

Statistical anomaly detection against baseline behaviour with
Z-score 3.4σ sensitivity — flag deviations that matter while suppressing noise.

3.4σ threshold
🧬

Behavioural Profiling

8 archetypes across 88 data points — every player classified, every edge understood.

Recreational Controlled Chaotic Volatile Bonus-Driven Grinder Dormant
88 data points
🔬

Advantage Play Detection

Multi-signal AP identification across live and digital tables:

  • Baccarat banker bias detection — 78% sensitivity
  • Basic strategy confirmation (blackjack)
  • Sector bias analysis (roulette)
  • Bet ramping pattern recognition
  • Shuffle timing & card-exposure alerts
🛡️

RG Signal Engine

Responsible gaming triggers calibrated to operator policy:

  • Deposit acceleration detection
  • Night-session rates > 25%
  • Consecutive loss pattern escalation
📊

Commercial Intelligence

Revenue-facing analytics for player value and retention risk:

  • 30-day churn likelihood — intervene before they leave
  • Bonus dependency ratio — identify bonus-abuse vs genuine loyalty
📄

Intelligence PDF

One-click generation of a comprehensive 11-page intelligence report — player profile, risk assessment, behavioural timeline, and compliance summary in a single, court-admissible document.

11-page PDF
🔗

Immutable Records

Every assessment, alert, and report is cryptographically anchored — tamper-evident audit trail that satisfies regulatory scrutiny and evidential standards.

Tamper-evident

One platform.
Every environment.

Supports land-based, iGaming, and omni-channel operations.

🏛️

Land-Based

On-premise · Casino Floor

Officer-led player assessment workflow with live CCTV integration. Surveillance teams receive actionable intelligence in real time, without leaving the pit.

  • Officer-led assessment interface
  • CCTV feed integration
  • Alert dispatch
☁️

iGaming

Cloud · API-first

Drop-in intelligence for digital operators. REST API, webhook events, and device fingerprinting — no disruption to existing platform architecture.

  • REST API integration
  • Webhook events
  • Device fingerprinting
🔄

Omni-Channel

Unified · Cross-venue

Single player profile that follows them across land-based properties, online casinos, and sportsbooks. One intelligence view, every channel.

  • Unified cross-venue profiles
  • Consistent risk scoring
  • Centralised alert management

Built for scale,
designed for trust.

Enterprise-grade architecture with zero-compromise security and compliance.

Deployment ModelOn-premise, private cloud, or hybrid — data never leaves your control
API ProtocolRESTful JSON API with OAuth 2.0 / JWT authentication
Integration Latency< 50ms per event (p99) — real-time at scale
Data RetentionConfigurable — 90 day default, extendable to 7+ years for regulatory compliance
EncryptionAES-256 at rest · TLS 1.3 in transit · HSM-backed key management
Audit TrailImmutable cryptographic ledger — SHA-256 anchored, timestamped, signed
ComplianceGDPR · UKGC · MGA · ISO 27001 aligned architecture
Monitoring99.9% uptime SLA · Prometheus/Grafana · PagerDuty integration
ScalabilityHorizontal sharding — 10,000+ concurrent sessions per node
Integration SurfaceCCTV (RTSP/ONVIF) · Table management systems · TITO · PMS · CRM

Ready to deploy VIGIL?

Speak to our team about deployment, pricing, and a platform demonstration.

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