Enterprise Platform

VIP-M
VIP Deal Management

Deal modelling, pre-settlement calculation, agent commission tracking, and clawback management — all in one platform.

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Deals in three steps

Client → Objective → Approach. Select your risk appetite on a 1–5 slider and VIP-M auto-generates a matched pair of House Favour and Player Favour deal cards — each with a full P&L projection.

Step-by-Step Deal Builder

1
2
3
Client: Golden Tiger VIP Objective: Retention
Conservative
Aggressive
12345
✦ House Favour
+$48,200
GGR @ 2.3% Rake / 380 hrs
◈ Player Favour
+$31,600
GGR @ 2.7% Cashback / 420 hrs
Full P&L: Expected NGR · Variance · Contribution Margin · Break-even Drop

Intelligent Deal Structuring

No more guesswork. The Smart Deal Wizard walks you through three inputs and produces two optimised deal cards — one tilted toward the house, one tilted toward the player — so you can negotiate with full visibility.

  • 3-step guided flow: Client profile, deal objective, approach intensity
  • 1–5 risk appetite slider drives automated margin calibration
  • House Favour & Player Favour cards generated simultaneously
  • Full P&L per card — NGR, variance, contribution, break-even drop
  • Download or push directly to Manual Builder for fine-tuning

Every deal type, every template

Seven deal types — Cashback, Rebate, DOL, ROL, Hybrid, JV, Agent — across fourteen templates (A–N) with three clawback models and a multi-scenario comparison engine.

Cashback

Loss-based cashback structures with tiered rates, cap management, and time-bound settlement windows.

Rebate

Turnover-based rebates with sliding scales, game weightings, and real-time accrual tracking.

DOL / ROL

Daily / Round Outstanding Limits with expiry modelling, auto-extension rules, and risk caps.

Hybrid

Combined cashback + rebate constructs with weighted attribution and waterfall P&L logic.

JV

Joint-venture profit-share arrangements with tiered revenue splits and minimum guarantee floors.

Agent

Commission/sub-agent models with hierarchical override structures and white-label reporting.

14 Templates · A–N

A
Standard CB
Cashback
B
Tiered CB
Cashback
C
Flat Rebate
Rebate
D
Scaled Rebate
Rebate
E
DOL Standard
DOL
F
DOL Premium
DOL
G
ROL Fixed
ROL
H
ROL Dynamic
ROL
I
Hybrid 50/50
Hybrid
J
Hybrid 70/30
Hybrid
K
JV Standard
JV
L
JV Premium
JV
M
Agent Single
Agent
N
Agent Multi
Agent

Clawback Models

Three enforcement mechanisms for every deal type.

Full Repayment Proportional Trip-End

Multi-Scenario Engine

Compare up to six deal configurations side-by-side with live P&L recalc, drag-to-rank weighting, and exportable comparison reports.

Game-by-game pace & edge

Calibrate every deal to the actual speed and house edge of the games your players use — because a deal that works for Baccarat won't fit Slots.

Baccarat

5% commission (Banker) and 0% (Player/Dragon Bonus). 72–90 hands/hour. Edge models for every bet type.

CommissionNo-Commission

Roulette

European (2.7%) and American (5.26%) variants. 35–45 spins/hour with en prison / la partage support.

Blackjack

Rule-set configurable (S17/H17, DAS, RSA, penetration). 60–80 hands/hour with basic strategy deviations.

UTH

Ultimate Texas Hold'em. 30–40 hands/hour. Ante/Blind/Trips edge models with Trips bonus pay-table config.

Casino Poker

Three Card, Caribbean Stud, Pai Gow. 25–50 hands/hour. Full side-bet and progressive jackpot modelling.

Slots

RTP ranges 85–98%. 400–800 spins/hour. Volatility index, hit frequency, and bonus-trigger modelling.

Know the outcome before settlement

A four-panel dashboard that takes your deal terms and session data and returns a qualification status with actionable recommendations.

Deal Terms (Read-Only)

Cashback — 35%
$50,000
Proportional
Baccarat (5%)

Session Data

$120,000
$2,500
14.5

Qualification

✓ QUALIFIED
86.3%
1.27%

Agent Recommendations

28–32%
+$5,000
Add Roulette

Qualification status is colour-coded Green / Amber / Red based on variance thresholds, expected edge, and historical comparable deals.

Automatic recovery enforcement

Three clawback models run automatically at settlement — Full Repayment, Proportional, or Trip-End — with configurable thresholds, grace periods, and escalation workflows.

Full Repayment

When qualification thresholds are missed by >15%, the full deal value is clawed back. Ideal for high-value, strict-compliance deals.

StrictHigh-Value

Proportional

Clawback scales linearly with the variance gap. A deal that underperformed by 40% loses 40% of the advanced commission. Fair, data-driven.

FairScalable

Trip-End

Clawback defers to the end of the player's trip/session. Net losses are offset against wins before any recovery — preferred for high-roller trips.

Trip-BasedNet-Settlement

Real performance vs. model

Track GGR, NGR, and variance against every modelled deal. Overdue alerts flag deals that haven't settled within expected windows.

Live Variance Dashboard

Deal Model Actual Var
GT-042 $48.2K $51.8K +7.5%
MC-118 $31.6K $24.1K −23.7%
PB-221 $92.0K $88.3K −4.0%
⚠ OVERDUE MC-118 — Settlement due 3 days ago

Model vs. Reality, Always Visible

Every deal has an expected performance band. Actual Result Tracking shows you where each deal landed, flags outliers, and escalates overdue settlements automatically.

  • GGR and NGR tracked per deal, per player, per session
  • Variance % visualised against modelled expected range
  • Overdue alerts with configurable escalation (email, dashboard, SMS)
  • Historical reconciliation reports for audit and compliance

Multi-property oversight

Aggregate your entire deal portfolio across properties. Compare expected vs. actual P&L, measure concentration with HHI, and drill down to individual deals.

Group P&L Dashboard

Total Expected
$2.84M
Across 42 active deals
Total Actual
$2.61M
−8.1% vs model
HHI
1,842
Moderate concentration

One View Across Every Property

Whether you run one casino or ten, Portfolio Analytics gives you a consolidated picture of deal performance — plus the tools to drill into any outlier.

  • Multi-property roll-up with per-property drill-down
  • Expected vs. actual P&L with variance heatmap
  • Herfindahl-Hirschman Index (HHI) for portfolio concentration
  • Top/bottom deal ranking with one-click filter

Commission, JV, Hybrid — fully managed

Agent commission tracking, qualification matrices, two-tier discount schedules, and auto-generated monthly settlement reports.

Qualification Matrix

Golden Tiger VIP
Drop: $120K · Hrs: 14.5 · Edge: 1.27%
QUALIFIED
Dragon Palace
Drop: $85K · Hrs: 8.2 · Edge: 0.84%
TIER 2
Red Phoenix
Drop: $42K · Hrs: 5.0 · Edge: 0.52%
NOT QUALIFIED
Silver Crescent
Drop: $210K · Hrs: 22.0 · Edge: 1.61%
TIER 1
Commission: 35% JV: 50/50 Hybrid: CB+Rebate 2-Tier Discount A/B

Full Agent Lifecycle Management

From recruitment to monthly settlement, VIP-M handles every compensation model — commission-only, JV profit-share, hybrid structures, and multi-tier discount schedules.

  • Commission / JV / Hybrid agent compensation models
  • Real-time qualification matrix — automatically calculated
  • Two-tier discount schedules (standard & premium agent tiers)
  • Auto-generated monthly settlement reports with PDF export

Intelligence powered by Groq Llama 3.3 70B

Natural-language analysis of deals, player behaviour, portfolio risk, and agent performance — ask questions and get answers in real time.

Groq Llama 3.3 70B Live

Ask VIP-M anything about your portfolio

Natural language queries — "Which deals are at risk this month?" · "Show me agents below qualification threshold" · "What's the variance on Baccarat deals?"

You
Which deals are below 80% of modelled NGR this month?
VIP-M AI
Four deals flagged. MC-118 (−23.7%), PB-221 (−4.0%), DP-307 (−12.1%), and RP-045 (−18.5%). Common factors: all are Baccarat 5% deals with <10h play. Recommend reviewing game-mix diversification and minimum-hour qualification criteria for these accounts. Want me to draft revised deal terms?

Ready to transform your VIP deal management?

Book a demo or request a trial. VIP-M deploys in days, not months.

Contact us → Book a Demo